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Glossary

Restaurant technology glossary

Short, plain definitions of the terms restaurant owners meet when choosing a POS in the UAE and Saudi Arabia.

At a glance

Aggregator
A delivery app such as Talabat, Careem or HungerStation that lists many restaurants and charges commission
Covers
The number of guests served, used to plan staff and stock
Deposit
An amount paid when booking, refunded or kept by your cancellation rules
KDS
Kitchen display system: a screen that replaces paper tickets in the kitchen
mada
Saudi Arabia's national debit card network
NFC tag
A small chip on the table that opens the menu when a phone touches it
No-show
A booking where the guest doesn't arrive
TRN
Tax Registration Number, issued by the UAE Federal Tax Authority
VAT
Value-added tax: 5% in the UAE, 15% in Saudi Arabia
X-report / Z-report
Till reports: X mid-shift without closing, Z at close with totals and cash variance
ZATCA
Saudi Zakat, Tax and Customs Authority, which sets e-invoicing (Fatoora) rules

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