Glossary
Restaurant technology glossary
Short, plain definitions of the terms restaurant owners meet when choosing a POS in the UAE and Saudi Arabia.
At a glance
- Aggregator
- A delivery app such as Talabat, Careem or HungerStation that lists many restaurants and charges commission
- Covers
- The number of guests served, used to plan staff and stock
- Deposit
- An amount paid when booking, refunded or kept by your cancellation rules
- KDS
- Kitchen display system: a screen that replaces paper tickets in the kitchen
- mada
- Saudi Arabia's national debit card network
- NFC tag
- A small chip on the table that opens the menu when a phone touches it
- No-show
- A booking where the guest doesn't arrive
- TRN
- Tax Registration Number, issued by the UAE Federal Tax Authority
- VAT
- Value-added tax: 5% in the UAE, 15% in Saudi Arabia
- X-report / Z-report
- Till reports: X mid-shift without closing, Z at close with totals and cash variance
- ZATCA
- Saudi Zakat, Tax and Customs Authority, which sets e-invoicing (Fatoora) rules



